March, 2014 | Transitions Intl
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Top Ten Ways to Stand Out In Sales and From Competition

"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." - Henry Ford Every time a customer comes into contact with any aspect of your business, they have an opportunity to form an impression about you, your brand and business. How do you keep your customers engaged and loyal? David Brooks, the New York Times columnist in his op-ed column dated February 3, 2014 "What Machines Can't Do", states that We're clearly heading into an age of brilliant technology. Computers are already impressively good at guiding driverless cars and beating humans at chess and Jeopardy. As Erik Brynjolfsson and Andrew McAfee of the Massachusetts Institute of Technology point out in their book - The Second Machine Age, "computers are increasingly going to be able to perform important parts of even mostly cognitive jobs, like picking stocks, diagnosing diseases and granting parole