I was coaching one of my clients the other day and when I asked how would he like to “reframe” his communication, he remarked, no use saying whatever I have to say if it is not received by my audience properly. Wow.
Indeed, communication is not complete, till it is “received”. Communication, be it written or verbal, is not complete till your audience understands the message. Written communication, be it email, chats or even a resume is ignored or can be misunderstood if it is not conveyed in a manner that will be understood by the receiver.
Poor communication often results in frustration, ineffective meetings, misunderstandings, complicated relationships, lost time, lost revenues and overall goals remaining unachieved.
What are some of the 101s of communication?
1.Language that is easy to understand
We often live in our own world, using jargon and terms which our audience may not necessarily understand.
We are emotional beings and connection takes place at an emotional level. Conversations, where a level of rapport and trust is established is when a connection happens. Connect with the other person’s personal interests and topics of interest.
Listening does not happen just with your ears but also with your eyes, heart and soul. Listening to understand and not necessarily respond is effective listening. Give the gift of your undivided attention to the person who is communicating with you. Sometimes listening in silence and at other times listening by asking questions is important to make the communication effective.
Communication happens in the visual – body language and facial expressions, vocal – tone of voice and in verbal – what you say or the words you choose. Even the best of words can be misunderstood if conveyed with a not so aligned visual and vocal. You can be assertive as long as the tone and body language is not aggressive. Non- verbal cues give away our real feeling to the subject matter or topic being discussed. Learn to manage not only the words you choose but also the non -verbal cues.
If your attitude is negative, it will affect the way you communicate. None of us respond well, when we receive a message where we feel attacked or criticized. How can you frame your communication in a manner that lands well on your receiver?
Focus on the purpose of your communication. What is your end goal? Manage your EI, to achieve your end goal. Feedback and follow up are important elements of communication. Without being present and in the moment, it is not possible to be an effective communicator.
Reframing your communication involves redirecting and refocusing your thoughts in a way that helps you to align what you say and how you say.
What are you doing to reframe your communication, in every moment of choice, so that you are an effective communicator?
Do you wish to improve your communication skills, become a better conversationalist or make persuasive presentations and be a better public speaker. Connect with me and get your desired breakthroughs in communication.