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6 Ways to Express Yourself Effectively

Two weeks back, whilst I was at my yoga studio for my yoga class, a lady stomps her feet on my mat whilst I was cleaning my mat with a disinfectant tissue. Her behavior infuriated me and worse still, she did not bother apologizing. This is something that happens so often at the yoga studio. There are days when I ignore and wipe my mat again or fold the mat in the area that is likely to be trodden by others. There are other days when I am silently agonizing and wondering why are people not courteous? There are yet other days when I share my frustration with my friends, family at home or with my neighbor in the next mat if he or she expresses the same frustration

Four Keys To The Power Of Consistency

Recently at my yoga and gym classes at Pure Yoga and Pure Fitness, I have observed that the different instructors follow a sequence in a particular week, which is consistent throughout that week, for that particular style of class. Not every class of the same style [e.g. TRX (suspension training) or Body Combat or RPM] has every single move and flow the same across different days and instructors in a particular week. But there are some moves common across the same class on different days during any given week. This consistency brings uniformity across classes and you as a participant is able to practice it consistently and improve your way of doing it. In addition, the instructors don't play what they want but send a uniform and consistent message. Each instructor is unique and with the consistency that they follow, it becomes easier for the participants as well as for the instructors to deliver their best. Thus the brand name and franchise value is enhanced. I appreciate consistency, especially as a Dale Carnegie trainer, because as Dale Carnegie trainers, when we deliver flagship programs and other tailored in-house corporate programs, we need to maintain consistency in the overall way we facilitate and

The Strength Based Resonant Team Leader

A month back, I conducted a workshop on Tips and Tricks To Engage Employees. The focus of this workshop was employee engagement using a neuroscience perspective. While discussing the neuroscience aspects, one of the points I highlighted was the importance of leaders and managers recognizing the strengths of the people who work with them in their teams or organizations. Strength is the key binding factor in providing certainty, feeling that we have the power of choice in what we do and being recognized for our talents because we operate from our area of strength. It provides the endorphin to help our brain move towards an engaged and reward state. One of the participants had a view that in some industries only command and control works and there is no time, especially given the deadlines, for recognizing strengths or working on creating an environment of Certainty, Recognition, Choices or Connection. An interesting discussion ensued in the workshop once this comment was made. One of my coaching clients during one of her earlier sessions was sharing her challenges at her work place. She has been with her organization for eight years and she was describing how the head of the business was a very tough

Leadership In Troubled Times

The CEO of the Company was having his monthly meeting with his direct reports to discuss achievements, strengths, opportunities missed or well used and way forward. Jack, the CFO of the company had attended several of these meetings and felt the quality of these meetings had deteriorated. In the moments of silence, whenever he was an observer, he felt these meetings had become agreeable in nature and no brainstorming was encouraged. Just in the last meeting he had raised an objection to the way the revenues were being earned and the way the company was going about increasing its market share and how in the medium to long-term the company may not be able to hold its market share. He also had concerns on the franchise value which he thought he will bring it up later. Despite presenting solutions he was left with the feeling that by raising a different perspective, he was considered possibly a rebel. The room didn't celebrate his passion for the business nor appreciate his concern. "Don't trouble trouble till trouble troubles you because if you trouble trouble, trouble will trouble you". As a kid I used to play this tongue twister with my friends. Today in many organizations and

How Are You Connecting With People?

Businesses and organizations run because of the people, the relationships and the connections between people. When we network with people we look for common interests or topics to break the ice, strike a conversation and thereafter get into a discussion. In a business scenario, during interviews, a set of questions is asked by different people in an organization of a potential candidate. In each of these situations, be it at work (or in daily life), there is  judgment being made based on skills, qualifications, the ability to make an elevator speech, the way a person talks or present themselves, all of which are external factors.  Also, in today’s age of social media, there is an eagerness to strike a conversation with people who have large number of followers, or if they are famous. Again these are extrinsic factors. However, part of the judgment rests with our own gut feel or our intuition. In today’s world there seems to be a lot of communication and modes of communication but is real connection happening? Leaders connect because they are human and understand that trust and rapport can’t be built without real connection. Meaningful communication is possible only with real connection. How do you connect?