Coaching | Transitions Intl - Part 5
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Transitions Intl / Coaching
12 May 2013 In Coaching, Leadership, Life, Personal & Professional Development By Lalita Raman

10 Leadership Lessons from My Mom

Today is Mother’s Day and normally I don’t write blog posts on my mother on this day. A mother, I believe is someone who needs to be honored, loved, cared every single day and not just on Mother’s Day.  Why did I decide to write a blog post this year? I was having a chat with a business colleague yesterday and we were discussing leadership, qualities of a leader and people who have inspired each of us. On the topic of inspiration, many have inspired me but none better than my mom and my dad.  Since the discussion is fresh in my mind and Mother’s Day is today, I thought, why not translate these thoughts into a blog post. My mom has never considered herself as a leader and even if you tell her she probably doesn’t understand how she can be a leader. My mom is in her 70’s and she comes from a conservative background. She got married when she was 19 and she has always been a housewife who always found pleasure in looking after her home, her family and in building a temple of values. Why do I consider my mom as a leader ? 1. Love and care - every

2 May 2013 In Coaching, Employee Engagement, Organizational Leadership, Personal & Professional Development, Talent Management By Lalita Raman

Does “Employee Engagement” Matter?

John was with his company for a little over two years. He was one of the senior management reporting directly to the CEO and Chairman. He was very soon expected to take over as CEO and Chairman. However, John was frustrated and has been mulling over leaving the firm to pursue other opportunities.  John had joined this firm with a lot of expectations in terms of the vision he saw for this company. This was the second firm in his 15 year career so far. Employee engagement has become a key word and an area of focus within organizations more so from the point view of retention. What is employee engagement? Employee engagement is the emotional commitment that a person has to their organization. What is the Key to Employee Engagement From Gallup 12 questions for Employee Engagement 1) Do you know what is expected of you at work? 2) Do you have the materials and equipment to do your work right? 3) At work, do you have the opportunity to do what you do best every day? 4) In the last seven days, have you received recognition or praise for doing good work? 5) Does your supervisor, or someone at work, seem to care about you as a person? 6) Is

8 April 2013 In Coaching, Customer Service and Sales, Leadership By Lalita Raman

Are You A Heart Based Salesperson ?

Image Source : Linked to The Source Would you like dealing with a person or an organization where your interest is to deal in Equities and they turn a blind eye to your needs and insist on offering you Fixed Income products? Or, let's say you are looking for a mode of investment for a period of six months without loss of principal and returns no less than 5% p.a. Would you like to be serviced by a sales person who is fixated about selling you something for 12 months? Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real intention of creating value for your customer, then you aren’t selling. In selling and marketing you need to lead with your value and not your rates. You need to make it meaningful in that you create a better outcome for your clients. There's no free lunch in this world, thus there is a price for everything you want. Just make sure the price you pay is worth the value you get. Typically a sales person is greeted with disdain. I know many people

25 December 2012 In Coaching, Comfort Zone, Life, Personal & Professional Development By Lalita Raman

5 Strategies To Get Out of Your “COMFORT ZONE”

"The soul should always stand ajar, ready to welcome the ecstatic experience.”  Emily Dickinson We all like our comfort zones.  It feels cozy, and we feel we are in cruise control.  Comfort zones however lull us into believing that the fear we feel to try something new is justified and acceptable. However, being in the comfort zone leads you to stop growing and learning. No matter who you are, you cannot stop learning and to learn you need to get out of your comfort zone. You may have heard your friends or colleagues who have the fear of public speaking or doing bungee jumping or swimming or even hiking a steep hill. Common statements you hear from this fear is "I'm no good at public speaking". "I hate public speaking." "I'm scared of heights." "You are too good at this, there is no way I can make such good presentations". Most of these are, more often than not, self-limiting beliefs.  I agree each of our talents are different but unless you try how would you know if you are good at it or not? What are you limiting by being within your comfort zone? 1. Your Talent and full Potential  You are the only one who can use your

6 December 2012 In Coaching, Life, Personal & Professional Development By Lalita Raman

Top 5 Uses of “Powerful Questions”

Understanding a question is half an answer - Socrates How many times have you been confronted, during a presentation or at a meeting, with a question? A question that has made you think, engage you and pull you back into the conversation or dialogue where you might have lost focus. In all forms of communication, one's impact is most effective when we pay attention to the receipt of our influence.  Questions, in my view, allows one to listen and interject at the relevant time and get the other party engaged and excited about the conversation or the subject being discussed. In the relevant context, a question constructed and asked properly acts as a catalyst. Questioning skills deserve much more attention than they usually get. Why Question? 1. Tools - I have observed that in my coaching sessions that through proper questions, the clients come to their own extraordinary personal and professional solutions.  Questions in the right framework are simple and yet precise as surgical tools. 2. Facilitates Listening - Questions asked in the right context forces you to listen, be-present and gives an opportunity to the talker to readdress something and possibly allows them to understand another's perspective.  Practice listening first then use simple strategic and powerful questions. 3.

18 October 2012 In Coaching, Personal & Professional Development, Talent Management By Lalita Raman

TOP TEN QUESTIONS YOU NEED TO ASK, TO RETAIN GOOD PEOPLE

“Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well” ― Voltaire Employees who feel valued are more likely to be engaged in their work and feel satisfied and motivated. Employee turnover is a significant cost to any firm.  Retention is a big issue. Typically people stay because jobs are hard to find or get. When things open up the “best  people"  leave. This leaves performance and productivity holes in the Company. According to a survey by the American Psychological Association (APA), feeling valued is a key indicator of job performance. You get the right people on the bus ( refer my post on Marcus Buckingham Alert for Talents) but equally important is retaining the good talent so that they don't get off the bus. How do you retain your good people? Does everyone know what is expected of them. Do they have a clear and concise description of the job and the expectations from them to deliver the job. You are what your talents and values are. Do you allow your people to develop their talents ? Do you give them opportunities to take advantage of the multiple skills your people possess. Do you provide the necessary tools and

11 September 2012 In Coaching, Personal & Professional Development By Lalita Raman

Marcus Buckingham Alert: Hiring For Talent

Joanne sits back in her chair deep in thought. She is concerned about her daughter Maria who has become very withdrawn, agitated at times and losing interest in whatever she is doing. She has two daughters Ann and Maria who are identical twins. She thinks back on the training and the access to facilities that she has given both her daughters. They have always been given the same training no matter in sport or any other field. Yet, Ann has been a consistent performer and enjoys whatever she does. Maria on the other hand seems disinterested in any of the activities. Maria has an innate talent to sing, to write poetry, to draw and she enjoys the few moments in her day when she does what pleases her inner soul. She has no interest in dance, swimming or learning the various languages. She forces herself to go to classes with her sister since her mom wants her to. How many of you have been in a similar position? Or as parents not recognized the innate talents of your children ? How many of us in our organizations have not been recognized for our strengths and our innate talents? How many of us have left our

27 August 2012 In Coaching, Personal & Professional Development By Lalita Raman

How To Practice Positive Leadership

Pauline is sitting at her desk immersed in her own thoughts and going down the memory lane of her past 30 years. Pauline still remembers the big day when she was 8 years old. She is waiting for her big day, the final competition for being declared "The Best Child Dancer under 10" in the biggest competitions held by a TV channel in her country.  She is passionate about dancing and spends hours on her practice. The Finale arrives and she gives a mind-blowing performance. She wins the competition. She gets accolades, awards, appreciation of her performance.  She is exhilarated. A smile returns to her face when she thinks about this moment. She has won many awards thereafter not only in her country but also internationally. Dance is her passion but Pauline has always kept it as a hobby rather than make a career out of that. She is multi skilled and has never had any issues in trying out diverse things and out shining in each of those.  She is currently a Senior Executive with a top multinational  - she has spent over 10 years with this Company and has grown in her role.  She is one of the top performers and

14 August 2012 In Coaching, Personal & Professional Development By Lalita Raman

Four Little Known Personality Traits That Could Affect Your Relationships

Picture a scenario in a playground or in a jail where a large bulky kid beats up a small kid or a large honcho in a jail victimizes a relatively weak soul. Most of us can easily associate with this character and the term they are known by is Bully. Bullies are one we either witness as a child or one some of us may have been victimized by. In organizations as well we do face bullies but the behavior is not in the form of beating up somebody physically. The Karpman Triangle describes some habitual roles or positions that people tend to take up in a negative situation or while in conflict. This model suggests that each of us display unconsciously motivated behavioral patterns with the people whom we are in contact with.  There is an unconscious belief/s that drives our behaviors or actions which causes or contributes to evoke a feeling.  This feeling augments beliefs or perceptions about ourselves and others and how we fit in and how we are treated.   Most of these beliefs or perceptions are negative.   The model posts three habitual psychological roles. But research by some of the Coaching Institutes have added a fourth behavior. The three