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Transitions Intl / Posts tagged "attitude"
26 October 2015 In Change, Coaching, Comfort Zone, Communication, Conflict Leadership, Customer Service and Sales, Employee Engagement, Integrity, Lead From Within, Leadership, Organizational Leadership, Personal & Professional Development, Talent Management By Lalita Raman

How To Avoid Wasting Money and Time on Training ?

Billions of dollars are spent annually on Training and development within organizations, without commensurate Return On Investment. (Tens of billions of dollars are spent on it annually, but companies often squander these investments because the training is not geared to drive business results, say experts at The Boston Consulting Group (BCG)). Organizations invest in soft skills training and development to manage talent, to enhance leadership, communication and other soft skills amongst their employees. Transitions occurs in taking on new roles, new challenges, managing a new team, new responsibilities, new countries or even with a different team or boss. This often results in many employees feeling challenged with their leadership, communication and influential skills. Coaching and training can help in enhancement or a shift in these soft skills. There is a clear need for training and coaching within organizations. Yet, what are some of the reasons for the gap between the need for training and development and the resultant ROI? 1.Training is often not geared to drive results, based on which those who receive training are being evaluated. 2.Training is often a “band aid” solution to fix a deeper problem or challenge that may exist within an organization. 3.Training is conducted in those areas which are not

3 March 2014 In Coaching, Comfort Zone, Communication, Customer Service and Sales, Organizational Leadership By Lalita Raman

Top Ten Ways to Stand Out In Sales and From Competition

"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." - Henry Ford Every time a customer comes into contact with any aspect of your business, they have an opportunity to form an impression about you, your brand and business. How do you keep your customers engaged and loyal? David Brooks, the New York Times columnist in his op-ed column dated February 3, 2014 "What Machines Can't Do", states that We're clearly heading into an age of brilliant technology. Computers are already impressively good at guiding driverless cars and beating humans at chess and Jeopardy. As Erik Brynjolfsson and Andrew McAfee of the Massachusetts Institute of Technology point out in their book - The Second Machine Age, "computers are increasingly going to be able to perform important parts of even mostly cognitive jobs, like picking stocks, diagnosing diseases and granting parole

17 November 2013 In Change, Character, Coaching, Comfort Zone, Communication, Conflict Leadership, Customer Service and Sales, Employee Engagement, Lead From Within, Leadership, Life, Organizational Leadership, Personal & Professional Development By Lalita Raman

The Power Of Reframing

Have you been in meetings where you interpret something that has been said by your boss very differently from what one of your colleagues may have interpreted? Have you had moments or days when you feel everything is going wrong, until you see someone else having a worse time which pales yours in comparison? Have you observed situations where two people could have faced the same situation, yet one considers it as a challenge to be overcome whereas the other person dwells on it, complains about it and their body language and facial expression conveys that they are having one a nerve wrecking experience? How many times have you for any small mistakes made, stated that "I have messed up" instead of "I made a mistake"? When I coach leaders, executives and professionals, I hear negative statements about who they are or what they are not good at or what they cannot do. The cues is not only verbal but also in their body language and facial expressions. When I listen to what is being said, the way it is being said and sense the cues, I ask of my clients to reframe the thought, the feeling, the fear in a positive way. Reframing is the art

7 September 2013 In Communication, Conflict Leadership, Emotions, Lead From Within, Leadership, Life By Lalita Raman

Leadership Lessons From The Movie “42″

Life offers the strangest twists and turns for some of us. Some of these challenges agonizes you, tortures you and you are left wondering what did you do wrong? Why “me”? I’ve always considered life’s challenges as a way to learn and when I get into a negative mode, I realize that negativity pulls me down further and I need to bounce back from that thinking. In my journey to date, I have been inspired by my parents, some of my friends, my family, people whom I’ve read about or met, books that I’ve read and some of the movies that I’ve watched. I saw the movie “42” recently. 42 tells the story of Jackie Robinson and, under the guidance of team executive Branch Rickey, Robinson’s signing with the Brooklyn Dodgers to become the first African-American player to break the baseball color barrier. The story focuses mostly on the 1947 Brooklyn Dodgers season and somewhat on Robinson’s 1946 season with the Montreal Royals. Drag your thoughts away from your troubles…by the ears, by the heels, or any other way you can manage it. – Mark Twain Jackie Robinson, despite support from Branch Rickey and later from some of his team members, was not without troubles and hardships. His color