The Zen of Conflict Leadership – 5 Keys to deal with Conflicts

"The better able team members are to engage, speak, listen, hear, interpret, and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it” Runde and Flanagan Conflict is not something many of us like to be in. Many situations of conflict create a feeling of fight or flight. It triggers a lot of negative emotions including anger, turmoil and a sense of threat. But is conflict really that bad at all times ? Is it possible to accept conflict as a learning process ? Peace is not the absence of conflict but it is the ability to deal with Conflict by way of creative alternatives to respond to situations of conflict. What is Conflict ? Conflict arises from differences of opinion. It arises when people disagree over values, ideas, perceptions or even when led by different motivations. Conflicts cannot be avoided because no two people can agree on everything at all times.  A better way to resolve conflicts is not to avoid it or runaway from it but deal with it in a constructive and positive manner.  Confidence comes from knowing that you have the skills to communicate in a difficult situation, and you have the ability to diagnose the situation accurately