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Transitions Intl / Posts tagged "heart"
3 September 2013 In Character, Emotions, Lead From Within, Leadership, Life, Personal & Professional Development By Lalita Raman

Does Your Behavior Reflect Who You Are or Desire To Be?

→ How often are you inspired by a person whom you meet or read or hear about? → What is it about them that makes you listen or to follow what they are doing or learn a lesson or two from them? A friend of mine, Carole called me last week saying she wanted to meet me. Carole is one of the most cheerful person I know and on that call she sounded hassled, frustrated and dejected. I know she had suffered a huge financial loss recently having trusted someone she thought was a friend. The trust that she had placed on this person was misused, mishandled and every aspect of her belief and friendship was broken. I had learnt from her that she was making efforts to get her money back and the process had been none too easy. When I met her that day, she shared with me her experience with a person whom she had met with regard to getting her money back. This person whom she met is wealthy, well-connected and this is a known fact among most people in the city we live. Now you would think, this person would have some class and it is not necessary for him to

8 April 2013 In Coaching, Customer Service and Sales, Leadership By Lalita Raman

Are You A Heart Based Salesperson ?

Image Source : Linked to The Source Would you like dealing with a person or an organization where your interest is to deal in Equities and they turn a blind eye to your needs and insist on offering you Fixed Income products? Or, let's say you are looking for a mode of investment for a period of six months without loss of principal and returns no less than 5% p.a. Would you like to be serviced by a sales person who is fixated about selling you something for 12 months? Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real intention of creating value for your customer, then you aren’t selling. In selling and marketing you need to lead with your value and not your rates. You need to make it meaningful in that you create a better outcome for your clients. There's no free lunch in this world, thus there is a price for everything you want. Just make sure the price you pay is worth the value you get. Typically a sales person is greeted with disdain. I know many people