lead from within | Transitions Intl - Part 2
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Transitions Intl / Posts tagged "lead from within"
31 August 2013 In Coaching, Customer Service and Sales, Employee Engagement, Leadership, Life, Organizational Leadership, Personal & Professional Development By Lalita Raman

How Are You Connecting With People?

Businesses and organizations run because of the people, the relationships and the connections between people. When we network with people we look for common interests or topics to break the ice, strike a conversation and thereafter get into a discussion. In a business scenario, during interviews, a set of questions is asked by different people in an organization of a potential candidate. In each of these situations, be it at work (or in daily life), there is  judgment being made based on skills, qualifications, the ability to make an elevator speech, the way a person talks or present themselves, all of which are external factors.  Also, in today’s age of social media, there is an eagerness to strike a conversation with people who have large number of followers, or if they are famous. Again these are extrinsic factors. However, part of the judgment rests with our own gut feel or our intuition. In today’s world there seems to be a lot of communication and modes of communication but is real connection happening? Leaders connect because they are human and understand that trust and rapport can’t be built without real connection. Meaningful communication is possible only with real connection. How do you connect?

30 August 2013 In Coaching, Employee Engagement, Leadership, Life, Organizational Leadership, Personal & Professional Development By Lalita Raman

The Human Touch to Leadership

In today’s day and age we are bombarded by more stimuli than ever before. This stimuli can be from various sources like social media, emails, chats, demands from the real world and from every possible source. Amidst this stimuli, we are expected to be thoughtful and yet give responses in nano seconds or a fraction thereof. In this environment of keeping up to demands, not feeling left out or as if we missed the boat, we create feelings of vacuum and stress within ourselves and amongst others. Now let’s take the situation of Emily who is either looking to diversify her business or seeking to change her job or starting up a new business venture. She is excited, enthusiastic, is eager to make connections and engages with different people from various walks of life. She meets various types of personalities in this journey. Who are you among these personalities? FOR FULL POST REFER LINK For Coaching, Facilitating, Speaking and Conducting Workshops Connect

11 June 2013 In Change, Coaching, Leadership, Life, Personal & Professional Development By Lalita Raman

Do Your Habits Determine You ?

A friend of mine, Jane, a senior manager with a FMCG company, manages six direct reports who in turn manage four to five people each. Jane to us, is one of the most enthusiastic, authentic and a gregarious person. When she started leading a team, about 4 years back, she faced issues of underperformance from her team. She did not realize that this underperformance was mainly from her leadership skills or rather from one of her age-old habits. She initially attributed the reasons for underperformance to pressures of time and lack of resources. She decided to hire a coach after reflecting on the consistent underperformance of her team. It was only then that she realized that it was her habit of assuming that her team understood and bought into every change that was introduced, was the key reason for the disconnect. We are all creatures of habit, good or bad. Some of these habits we are unaware of just like Jane, till we start reflecting, and making ourselves aware and then looking at the consequences. We become what we repeatedly do. Did you know that our subconscious mind is much more powerful than our conscious mind? It is our subconscious mind - the habitual

6 December 2012 In Coaching, Life, Personal & Professional Development By Lalita Raman

Top 5 Uses of “Powerful Questions”

Understanding a question is half an answer - Socrates How many times have you been confronted, during a presentation or at a meeting, with a question? A question that has made you think, engage you and pull you back into the conversation or dialogue where you might have lost focus. In all forms of communication, one's impact is most effective when we pay attention to the receipt of our influence.  Questions, in my view, allows one to listen and interject at the relevant time and get the other party engaged and excited about the conversation or the subject being discussed. In the relevant context, a question constructed and asked properly acts as a catalyst. Questioning skills deserve much more attention than they usually get. Why Question? 1. Tools - I have observed that in my coaching sessions that through proper questions, the clients come to their own extraordinary personal and professional solutions.  Questions in the right framework are simple and yet precise as surgical tools. 2. Facilitates Listening - Questions asked in the right context forces you to listen, be-present and gives an opportunity to the talker to readdress something and possibly allows them to understand another's perspective.  Practice listening first then use simple strategic and powerful questions. 3.

3 October 2012 In Conflict Leadership By Lalita Raman

The Zen of Conflict Leadership – 5 Keys to deal with Conflicts

"The better able team members are to engage, speak, listen, hear, interpret, and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it” Runde and Flanagan Conflict is not something many of us like to be in. Many situations of conflict create a feeling of fight or flight. It triggers a lot of negative emotions including anger, turmoil and a sense of threat. But is conflict really that bad at all times ? Is it possible to accept conflict as a learning process ? Peace is not the absence of conflict but it is the ability to deal with Conflict by way of creative alternatives to respond to situations of conflict. What is Conflict ? Conflict arises from differences of opinion. It arises when people disagree over values, ideas, perceptions or even when led by different motivations. Conflicts cannot be avoided because no two people can agree on everything at all times.  A better way to resolve conflicts is not to avoid it or runaway from it but deal with it in a constructive and positive manner.  Confidence comes from knowing that you have the skills to communicate in a difficult situation, and you have the ability to diagnose the situation accurately

27 August 2012 In Coaching, Personal & Professional Development By Lalita Raman

How To Practice Positive Leadership

Pauline is sitting at her desk immersed in her own thoughts and going down the memory lane of her past 30 years. Pauline still remembers the big day when she was 8 years old. She is waiting for her big day, the final competition for being declared "The Best Child Dancer under 10" in the biggest competitions held by a TV channel in her country.  She is passionate about dancing and spends hours on her practice. The Finale arrives and she gives a mind-blowing performance. She wins the competition. She gets accolades, awards, appreciation of her performance.  She is exhilarated. A smile returns to her face when she thinks about this moment. She has won many awards thereafter not only in her country but also internationally. Dance is her passion but Pauline has always kept it as a hobby rather than make a career out of that. She is multi skilled and has never had any issues in trying out diverse things and out shining in each of those.  She is currently a Senior Executive with a top multinational  - she has spent over 10 years with this Company and has grown in her role.  She is one of the top performers and

31 July 2012 In Coaching, Personal & Professional Development By Lalita Raman

Success : What does It Mean To You ?

What does success mean to you?  I was asked this question by one of my friends last week. Definitely got me thinking and after some thought I responded to her by saying it is something that appeals to my within, an act and achievement of that act.  She looked at me with the most surprised look and remarked, "oh!, so it is not about promotions, getting compliments, having a big house, or a successful business". Yes, success to many of us at some point in our lives may be associated with materialistic concepts because as we are growing up in life those are the things that are given importance to.  I've been there, yearned for the same things but life has taught me that success at the end of the day is how well I choose to face my disappointments and change my path to achieve the vision, one that still appeals to my within.  To achieve success one requires confidence, clarity and self-awareness. Success does not mean absence of failure. In fact, I would say not trying at all is possibly the worst failure. Our thoughts guide us through our journey in life and a lot of this depends on what you

19 July 2012 In Coaching, Leadership By Lalita Raman

Coaching for Success – Top 9 Reasons To Hire A Coach

A leader is one who inspires by their actions and receives a buy-in to their vision by what they are, how they act, and what they do.  A leader need not necessarily be one with a title. Leadership is not about the use of authority.   Most organizations have managers but not necessarily many of them are leaders in a true sense. Many managers rely on authority and control to get the job done. They are directive in their management style and instruct, no matter how enthusiastic or self-starter some members of their team may be. Described conversationally, it’s “I talk, you listen … I direct, and you adhere. “Described attitudinally, it’s I’m the boss and I alone have the authority to decide how things are done. However, no matter how junior or inexperienced your team may be most of us don’t like being bossed around.  Ask yourself if you'd like to be commanded and instructed - fact is most of us including you resent it and the team whom you are managing resent you for doing it.  Authoritative and directive style management stifle creativity, enthusiasm, learning, transition, commitment, morale and the tenacity to stay on is broken. There are some managers who

7 June 2012 In Personal & Professional Development By Lalita Raman

Commitment : Top 15 Questions You Need to Ask Yourself

“What we speak becomes the house we live in.”-Hafez. How many times have you heard friends or colleagues or family members or yourself say, "I've tried to convince the person so many times on this idea, but fail to do so." Sounds familiar? Have you ever evaluated why does that happen to you or others? Is it because the other party has not bought into your vision or is it because you fail to keep your commitment? In other words, have you failed to live up to your word innumerable number of times that the person doesn't trust you enough, to buy into your vision? Failing to keep your commitments is an indication that you don’t care about your vision, or word, your client, their time, and the outcomes. Questions you need to ask yourself when your actions are not in sync with your word are: Do you have a clear goal and vision Are you trying to pursue one too many goals or things to do at the same time Are you trying to get some brownie points by agreeing to do something but have no real intention of doing it Are you trying to avoid a situation of open communication and dealing with the situation Have you

1 June 2012 In Customer Service and Sales By Lalita Raman

Customer Service Excellence – 11 Key Questions

You decide to go to a restaurant with some friends for dinner. This restaurant prides itself in impeccable customer service, excellent delicacies, a new menu every week and the freshness of the dishes they serve. You look at the menu and decide on some dishes. You have some diet restrictions and request of the restaurant manager to serve you a salad without some items.  The restaurant manager refuses and tells you that the dishes have to be ordered as they are.  This is an expensive restaurant and you are not pleased and swear never to go back. On the other hand, now imagine a restaurant where the menu is simple, has limited variety but again prides itself in almost similar qualities as the first. However they are willing to be flexible and in terms of price is almost equally priced as the first one. Which one would you go back to Where do you see a value added service Where do you think the price is justified Who is actually walking the talk Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real