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Transitions Intl / Posts tagged "Questions"
3 March 2014 In Coaching, Comfort Zone, Communication, Customer Service and Sales, Organizational Leadership By Lalita Raman

Top Ten Ways to Stand Out In Sales and From Competition

"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages." - Henry Ford Every time a customer comes into contact with any aspect of your business, they have an opportunity to form an impression about you, your brand and business. How do you keep your customers engaged and loyal? David Brooks, the New York Times columnist in his op-ed column dated February 3, 2014 "What Machines Can't Do", states that We're clearly heading into an age of brilliant technology. Computers are already impressively good at guiding driverless cars and beating humans at chess and Jeopardy. As Erik Brynjolfsson and Andrew McAfee of the Massachusetts Institute of Technology point out in their book - The Second Machine Age, "computers are increasingly going to be able to perform important parts of even mostly cognitive jobs, like picking stocks, diagnosing diseases and granting parole

30 August 2013 In Coaching, Employee Engagement, Leadership, Life, Organizational Leadership, Personal & Professional Development By Lalita Raman

The Human Touch to Leadership

In today’s day and age we are bombarded by more stimuli than ever before. This stimuli can be from various sources like social media, emails, chats, demands from the real world and from every possible source. Amidst this stimuli, we are expected to be thoughtful and yet give responses in nano seconds or a fraction thereof. In this environment of keeping up to demands, not feeling left out or as if we missed the boat, we create feelings of vacuum and stress within ourselves and amongst others. Now let’s take the situation of Emily who is either looking to diversify her business or seeking to change her job or starting up a new business venture. She is excited, enthusiastic, is eager to make connections and engages with different people from various walks of life. She meets various types of personalities in this journey. Who are you among these personalities? FOR FULL POST REFER LINK For Coaching, Facilitating, Speaking and Conducting Workshops Connect

12 May 2013 In Coaching, Leadership, Life, Personal & Professional Development By Lalita Raman

10 Leadership Lessons from My Mom

Today is Mother’s Day and normally I don’t write blog posts on my mother on this day. A mother, I believe is someone who needs to be honored, loved, cared every single day and not just on Mother’s Day.  Why did I decide to write a blog post this year? I was having a chat with a business colleague yesterday and we were discussing leadership, qualities of a leader and people who have inspired each of us. On the topic of inspiration, many have inspired me but none better than my mom and my dad.  Since the discussion is fresh in my mind and Mother’s Day is today, I thought, why not translate these thoughts into a blog post. My mom has never considered herself as a leader and even if you tell her she probably doesn’t understand how she can be a leader. My mom is in her 70’s and she comes from a conservative background. She got married when she was 19 and she has always been a housewife who always found pleasure in looking after her home, her family and in building a temple of values. Why do I consider my mom as a leader ? 1. Love and care - every

25 December 2012 In Coaching, Comfort Zone, Life, Personal & Professional Development By Lalita Raman

5 Strategies To Get Out of Your “COMFORT ZONE”

"The soul should always stand ajar, ready to welcome the ecstatic experience.”  Emily Dickinson We all like our comfort zones.  It feels cozy, and we feel we are in cruise control.  Comfort zones however lull us into believing that the fear we feel to try something new is justified and acceptable. However, being in the comfort zone leads you to stop growing and learning. No matter who you are, you cannot stop learning and to learn you need to get out of your comfort zone. You may have heard your friends or colleagues who have the fear of public speaking or doing bungee jumping or swimming or even hiking a steep hill. Common statements you hear from this fear is "I'm no good at public speaking". "I hate public speaking." "I'm scared of heights." "You are too good at this, there is no way I can make such good presentations". Most of these are, more often than not, self-limiting beliefs.  I agree each of our talents are different but unless you try how would you know if you are good at it or not? What are you limiting by being within your comfort zone? 1. Your Talent and full Potential  You are the only one who can use your

6 December 2012 In Coaching, Life, Personal & Professional Development By Lalita Raman

Top 5 Uses of “Powerful Questions”

Understanding a question is half an answer - Socrates How many times have you been confronted, during a presentation or at a meeting, with a question? A question that has made you think, engage you and pull you back into the conversation or dialogue where you might have lost focus. In all forms of communication, one's impact is most effective when we pay attention to the receipt of our influence.  Questions, in my view, allows one to listen and interject at the relevant time and get the other party engaged and excited about the conversation or the subject being discussed. In the relevant context, a question constructed and asked properly acts as a catalyst. Questioning skills deserve much more attention than they usually get. Why Question? 1. Tools - I have observed that in my coaching sessions that through proper questions, the clients come to their own extraordinary personal and professional solutions.  Questions in the right framework are simple and yet precise as surgical tools. 2. Facilitates Listening - Questions asked in the right context forces you to listen, be-present and gives an opportunity to the talker to readdress something and possibly allows them to understand another's perspective.  Practice listening first then use simple strategic and powerful questions. 3.