→ How often are you inspired by a person whom you meet or read or hear about? → What is it about them that makes you listen or to follow what they are doing or learn a lesson or two from them?
A friend of mine, Carole called me last week saying she wanted to meet me. Carole is one of the most cheerful person I know and on that call she sounded hassled, frustrated and dejected.
I know she had suffered a huge financial loss recently having trusted someone she thought was a friend. The trust that she had placed on this person was misused, mishandled and every aspect of her belief and friendship was broken. I had learnt from her that she was making efforts to get her money back and the process had been none too easy.
When I met her that day, she shared with me her experience with a person whom she had met with regard to getting her money back.
This person whom she met is wealthy, well-connected and this is a known fact among most people in the city we live. Now you would think, this person would have some class and it is not necessary for him to
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Would you like dealing with a person or an organization where your interest is to deal in Equities and they turn a blind eye to your needs and insist on offering you Fixed Income products?
Or, let's say you are looking for a mode of investment for a period of six months without loss of principal and returns no less than 5% p.a. Would you like to be serviced by a sales person who is fixated about selling you something for 12 months?
Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real intention of creating value for your customer, then you aren’t selling. In selling and marketing you need to lead with your value and not your rates. You need to make it meaningful in that you create a better outcome for your clients.
There's no free lunch in this world, thus there is a price for everything you want. Just make sure the price you pay is worth the value you get.
Typically a sales person is greeted with disdain. I know many people
You decide to go to a restaurant with some friends for dinner. This restaurant prides itself in impeccable customer service, excellent delicacies, a new menu every week and the freshness of the dishes they serve. You look at the menu and decide on some dishes. You have some diet restrictions and request of the restaurant manager to serve you a salad without some items. Â The restaurant manager refuses and tells you that the dishes have to be ordered as they are. Â This is an expensive restaurant and you are not pleased and swear never to go back. On the other hand, now imagine a restaurant where the menu is simple, has limited variety but again prides itself in almost similar qualities as the first. However they are willing to be flexible and in terms of price is almost equally priced as the first one.
Which one would you go back to
Where do you see a value added service
Where do you think the price is justified
Who is actually walking the talk
Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real
