Executive Coach in Hong Kong, Leadership Coaching In Hong Kong, Coach specializing in Transitions based in Hong Kong, Career Coaching Services in Hong Kong, Executive Coaching in Hong Kong, Coaching for Executive Presence, Coaching for Executive Presence in Hong Kong, Coaching Hong Kong | Transitions Intl - Part 8
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20 June 2012 In Change By Lalita Raman

Change – The Process And 4 Essentials

Change is an integral part of our life. Our physical body undergoes change every day, our cells undergoes change and the very process of growing up from the time we are born to where we are today is Change. The environment around us is changing all the time. Some changes are within our control and yet others not so. There are yet other changes which we need to make consciously - the ability to be present and move between reflection and action. It is our ability to establish and maintain the appropriate attitudes and behaviors in both our professional and personal lives, that are conducive to goal setting, achievement and constructive feedback. To quote Tim Gallwey - "In every human endeavor there are two arenas of engagement: the outer and the inner. The outer game is played on an external arena to overcome external obstacles to reach an external goal. The inner game takes place within the mind of the player and is played against such obstacles as fear, self-doubt, lapses in focus, and limiting concepts or assumptions. The inner game is played to overcome the self-imposed obstacles that prevent an individual or team from accessing their full potential." In simple terms

7 June 2012 In Personal & Professional Development By Lalita Raman

Commitment : Top 15 Questions You Need to Ask Yourself

“What we speak becomes the house we live in.”-Hafez. How many times have you heard friends or colleagues or family members or yourself say, "I've tried to convince the person so many times on this idea, but fail to do so." Sounds familiar? Have you ever evaluated why does that happen to you or others? Is it because the other party has not bought into your vision or is it because you fail to keep your commitment? In other words, have you failed to live up to your word innumerable number of times that the person doesn't trust you enough, to buy into your vision? Failing to keep your commitments is an indication that you don’t care about your vision, or word, your client, their time, and the outcomes. Questions you need to ask yourself when your actions are not in sync with your word are: Do you have a clear goal and vision Are you trying to pursue one too many goals or things to do at the same time Are you trying to get some brownie points by agreeing to do something but have no real intention of doing it Are you trying to avoid a situation of open communication and dealing with the situation Have you

1 June 2012 In Customer Service and Sales By Lalita Raman

Customer Service Excellence – 11 Key Questions

You decide to go to a restaurant with some friends for dinner. This restaurant prides itself in impeccable customer service, excellent delicacies, a new menu every week and the freshness of the dishes they serve. You look at the menu and decide on some dishes. You have some diet restrictions and request of the restaurant manager to serve you a salad without some items.  The restaurant manager refuses and tells you that the dishes have to be ordered as they are.  This is an expensive restaurant and you are not pleased and swear never to go back. On the other hand, now imagine a restaurant where the menu is simple, has limited variety but again prides itself in almost similar qualities as the first. However they are willing to be flexible and in terms of price is almost equally priced as the first one. Which one would you go back to Where do you see a value added service Where do you think the price is justified Who is actually walking the talk Does pricey always mean value? The same dynamics of value creation can be extended to a sales role in any industry. In every sale, in every field if you have no real

28 May 2012 In Personal & Professional Development By Lalita Raman

5 Steps To Overcome Self-Limiting Beliefs

Did you know that our self-limiting beliefs are one of the worst obstacles to moving forward in whatever we seek to achieve.  Self limiting belief is that inner thought in our head of doubting oneself and not trusting ourselves. What are some of these self-limiting beliefs that sabotage our career, our development and our life Could it be I'm no good at public speaking I'm no good at keeping time I'm no good at job interviews I suck at relationships I mess it up in organizing I'm ugly I just can't be an entrepreneur There is no way I can be bold like you I make a mess in organizing events Just writing some of these negative statements has had a debilitating effect on me, so can you imagine what a cascading detrimental effect you create on yourself, every time such a negative thought rests in your head. Obviously some of the self-limiting beliefs listed above are easier to work through than others but all of them require you to start somewhere. Life has taught me that there are many things to which we are predisposed and we refuse to try out many things that we are capable of.  We allow our negative thoughts and frustrations to deter our ability to adapt, to learn,